What is Chumy?

Chumy is natural, highly digestible sports nutrition for training and competition. Our products, the Chumy Gel-Mix and the Chumy Drink-Mix, provide energy without artificial flavors, colors, or unnecessary additives.

How does the Chumy Gel-Mix work?

The Gel-Mix is mixed with water and can be prepared thicker or thinner depending on the desired consistency. It provides quick energy for intense activities like intervals, races, or longer endurance sessions.

How does the Chumy Drink-Mix work?

The Drink-Mix dissolves directly in water and ensures stable energy and fluid supply, ideal for long training sessions and endurance competitions.

Do I need special accessories for preparation?

No, you can mix the Drink-Mix in any conventional cycling or running water bottle. For the Gel-Mix, we recommend our reusable softflask or a small gel flask so you can perfectly dose it while running or cycling.

Are Chumy products vegan?

Yes, all Chumy products are 100% vegan. However, as they are manufactured in a facility that also processes other foods, traces of gluten, eggs, soy, milk, and sulfites may be present due to production processes.

Are the products easy on the stomach?

Chumy is formulated to remain well-tolerated even under high exertion.

How long do Chumy products last?

The shelf life can be found on each package. Generally, all unopened products last for several months.

Where is Chumy produced?

The production of Gel-Mix and Drink-Mix takes place in Europe according to the highest quality standards.

What payment methods do you offer?

We offer a variety of secure payment methods, including PayPal, credit card, instant transfer (Sofortüberweisung), and Apple Pay.

Which countries do you ship to and what are the shipping costs?

We currently ship to Germany and Austria. The exact shipping costs will be displayed directly in your shopping cart on the order page. The best part is: for orders over €60, shipping is completely free for you!

How long does delivery take?

Every order placed with us before 12 PM on weekdays will be shipped on the same day. Delivery usually takes 3–7 business days. As soon as your package is on its way, you will receive an email with your tracking information so you can monitor its status at any time.

Where can I find information about returns?

You can find all information and guidelines regarding returns on our dedicated returns page.

What should I do if my delivery is damaged or faulty?

We apologize for that! In this case, please contact us directly via our support form or by email, and it would be best to attach a photo of the damage so we can help you quickly.

How do I contact Chumy Support?

You can reach us at any time via the contact form on our website, or directly by email at support@chumy.world.

When will I receive a response to my inquiry?

Our team processes inquiries from Monday to Friday. We usually respond within 24–48 hours (or within two business days).